International Research journal of Management Science and Technology

  ISSN 2250 - 1959 (online) ISSN 2348 - 9367 (Print) New DOI : 10.32804/IRJMST

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GROWTH AND WORK LIFE OF BUSINESS PROCESS OUTSOURCING

    1 Author(s):  VIKAS

Vol -  4, Issue- 2 ,         Page(s) : 475 - 486  (2013 ) DOI : https://doi.org/10.32804/IRJMST

Abstract

The growth of internet coupled with outsourcing has given a new tool to the business world named as Business Process Outsourcing (BPO). It capitalizes on the extensive and heightened use of internet and its related technology to yield profit maximization and reduction of costs to the organizations. BPO can prove to be more effective in the future with use of allied and sophisticated tools but is there a possibility that the human resources can be completely taken away? Scientists prove that human resources shall be an inevitable part of organizations for decision making situation, but surely the ‘brick and mortar’ offices shall get replaced with high tech outsourced jobs. The products and services that get generated by organizations shall be produced globally and marketed globally too.

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