International Research journal of Management Science and Technology

  ISSN 2250 - 1959 (online) ISSN 2348 - 9367 (Print) New DOI : 10.32804/IRJMST

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THE ROLE OF TECHNOLOGY IN SUSTAINABLE DEVELOPMENT OF HOSPITALITY INDUSTRY (WITH SPECIAL REFERENCE TO KONKAN REGION OF MAHARASHTRA, INDIA)

    2 Author(s):  MINAL ANANT OAK , DR. SHAJI K. JOSEPH

Vol -  9, Issue- 3 ,         Page(s) : 445 - 455  (2018 ) DOI : https://doi.org/10.32804/IRJMST

Abstract

Technology has brought in some radical changes which have altered the scenario of worldwide Tourism and Hospitality Industry. The evolutions of the computer, internet, smartphone and other advanced technologies have transformed our lifestyle, the way we work, communicate, travel and entertain. It produces significant convenience and savings to travellers, tourism entrepreneurs and service providers. Tour and Travel websites furnish travellers to select tourism destination of own choice, allow to find the best tour package, best deals, self-guided tour, audio apps, online booking, updates of flight/ train arrivals etc. The technology prevails in all functions of strategic and operational management of hospitality industry. Technology provides opportunities as well as creates challenges for tourism industry.

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