International Research journal of Management Science and Technology

  ISSN 2250 - 1959 (online) ISSN 2348 - 9367 (Print) New DOI : 10.32804/IRJMST

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CHALLENGES IN DISTRIBUTING SERVICES THROUGH ELECTRONIC CHANNELS

    3 Author(s):  DR. G. SUBBARAJU , MR. M. SIVA KRISHNA RAJU , MR. M. PRUDHVY RAJU

Vol -  6, Issue- 6 ,         Page(s) : 21 - 25  (2015 ) DOI : https://doi.org/10.32804/IRJMST

Abstract

This paper gives an insight about the latest emerging trend in the economy i.e. distribution of services through electronic channels and revolves around various issues like patterns in the change of distribution, Electronic Channels, and the various challenges that are faced by the customers and the enterprises in this process of distribution. This paper aims to bring the latest critical paths that the customers and the enterprises needs to follow in order to make sure that the services should have reached the required customer at the ample time in the best possible way thus able to acquire new customers, create customer satisfaction and increase the profitability and productivity of the enterprise as such.

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8. IT-Based Management: Challenges and Solutions by Joia

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