International Research journal of Management Science and Technology

  ISSN 2250 - 1959 (online) ISSN 2348 - 9367 (Print) New DOI : 10.32804/IRJMST

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RETRIEVAL-AUGMENTED GENERATION FOR CUSTOMER SUPPORT CHATBOTS: ENHANCING RESPONSE QUALITY THROUGH GROQ API INTEGRATION

    1 Author(s):  DR. SHAILJA PANDIT

Vol -  15, Issue- 10 ,         Page(s) : 11 - 17  (2024 ) DOI : https://doi.org/10.32804/IRJMST

Abstract

This paper explores the implementation of Retrieval-Augmented Generation (RAG) principles in developing customer support chatbots. By integrating the Groq vector database, the proposed system improves response accuracy and relevance.

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Lewis, P., et al. (2020). "Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks." arXiv preprint arXiv:2005.00700.

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