International Research journal of Management Science and Technology

  ISSN 2250 - 1959 (online) ISSN 2348 - 9367 (Print) New DOI : 10.32804/IRJMST

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A STUDY ON AWARENESS OF CONSUMERS ON CONSUMER’S RIGHTS IN DISTRICT HISAR

    2 Author(s):  REKHA RANI , ARUN KUMAR

Vol -  5, Issue- 6 ,         Page(s) : 18 - 25  (2014 ) DOI : https://doi.org/10.32804/IRJMST

Abstract

This study explores consumer’s awareness on their rights against exploitation of sellers and manufacturers. To serve this purpose, Survey method of data collection has been used to collect primary data .Sample contains 100 respondents which has been selected by simple random sampling method . A well structured questionnaire has been used having 12 questions of dichotomous nature. One way table and two way table has been used to present the responses of respondents. It is concluded from this study that very small proportion i.e. 18 per cent of consumers in Hisar has knowledge on their rights and fight for their rights.

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