International Research journal of Management Science and Technology

  ISSN 2250 - 1959 (online) ISSN 2348 - 9367 (Print) New DOI : 10.32804/IRJMST

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CUSTOMER SATISFACTION TOWARDS CORE BANKING SERVICES IN VIRUDHUNAGAR DISTRICT

    3 Author(s):  DR.N.NALAYINI, DR.S.MARIAPPAN, DR.P.UMA SHANTHI

Vol -  15, Issue- 1 ,         Page(s) : 86 - 94  (2024 ) DOI : https://doi.org/10.32804/IRJMST

Abstract

Banking is now no longer confined to the branches were one has to approach the branch in person, to withdraw cash or deposit a cheque or request a statement of accounts. In the present day competitive banking atmosphere, banks recurrently assess their services and products for providing superior services and innovative products to their customers.

Nyangosi, Richard, “Perception towards E-banking a comparative study of India and Kenya”, Department of Commerce and Business management, Guru Nanak Dev University, 8 Nov 2012.
Asli Yüksel Mermod, “Customer’s Perspectives and Risk Issues on E-Banking in Turkey; Should We Still be Online?”, Journal of Internet Banking and Commerce, Vol.16, No.1, April 2011.

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