Information Technology (IT) is very powerful in today’s world and backbone of sports. Information Technology expels the many different technologies inherent in the field of information technology and their impact on information systems to the collection of tools that make it easier to use, create, manage and exchange information. The Internet is the latest of a long series of information technologies, which includes printing, mail, radio, television and the telephone. Information Technology Services is to provide an innovative, customer-focused, and robust foundation for information technology solutions that enable the university community to pursue excellence in research, education, and public service. Information Technology Services seeks to establish trust with customers through professionalism, honest and open dialogue, high quality customer service, and a commitment to partnership and collaboration. In the backdrop of all these developments the present paper makes an attempt to: expels with the various roles, advantages and disadvantages those are being followed in present scenario in information technology